Returns & Exchanges

At Wonder Valley, we want you to be completely satisfied with your holistic skincare experience. If you are not happy with your purchase, we accept returns on unused or gently used products within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Carefully pack your items in their original packaging to ensure they are protected during transit and include the provided packing slip.

3

Ship It Back

Affix the prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of receiving your label.

4

Process and Refund

Once our studio receives and inspects your return, we will issue a refund to your original payment method within 5-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing